Application Spotlight: Knowledge Capture

Who Knowledge Management or E-Learning Professionals
 
What Collect Organizational Expertise for Later Reuse
  • Collect spoken knowledge assets in a reusable, shareable form
  • Retain synchronized notes, audio, and video
  • Post in knowledge repository or export components to authoring system
     
How Interview experts for organization-wide retention and reuse of expertise
  • Save time over current interviewing and editing methods
  • Create a more comprehensive, meaningful and searchable record with less effort than current techniques
     
Example
Steps
  1. Record interviews with expert sources using Quindi Meeting Companion software with a webcam or PC microphone and a PC or laptop
  2. Insert pre-loaded interview questions and topics into the record with a the click of a button
  3. Review, select, and export elements for inclusion in the knowledge base
  4. Alternatively, post entire session or portions as annotated, navigable objects in Quindi format: Viewers can access the original content, navigate by keyword, note, slide or other image, or play it back at up to twice the speed
Example
Scenario
"One of my charters is to retain knowledge assets in our organization, which is becoming increasingly critical as a large number of our field workers are reaching retirement age. It used to take me days to turn around a one-hour interview, including over a day’s worth of editing work required. With Quindi Meeting Companion, I can turn around interviews in a matter of an hour or two. As a result, I not only save time, but I’ve been able to expand my expertise captures to a number of other groups, such as outside consultants we bring in to advise."

 

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