Recording may not resume after Pause

Technical Support Note

Last updated: April 11, 2007

Description

The latest Logitech QuickCam driver, version 10.x, does not support the Pause function in Quindi Meeting Companion version 1.5.0.10. Pressing the Pause button while recording will effectively end the recording session. If you resume, it will appear as if the recording is continuing normally but no data is saved after the pause.

Affected Logitech QuickCam webcams include:

• Logitech QuickCam Pro 5000
• Logitech QuickCam for Notebooks Pro

These cameras work correctly with version 9 QuickCam drivers.

Users of the older Logitech QuickCam Pro 4000 and Notebooks Pro (old version) webcams are advised to continue using the original Logitech drivers, e.g., version 8.x.

Resolution

A new version of Meeting Companion that works with newer Logitech cameras and Logitech version 10.x drivers is undergoing final testing. Meeting Companion software version 1.5.0.11 (Beta version) can be downloaded here.

Please contact Quindi support for further assistance.